Privacy Policy

Last updated: January 2025

1. Introduction

L4 Labs Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our QuoteAI and RAMSAI services.

2. Contact Information

L4 Labs Limited is the data controller responsible for your personal data.

📧 Email: hello@l4labs.com

📞 Phone: +353-872-385-018

📍 Offices: Dublin, Ireland | London, England

3. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Contact us at hello@l4labs.com to exercise your rights.

4. Information We Collect

We collect:

  • Contact information (name, email, phone, company)
  • Account credentials
  • Documents and project data you upload
  • Usage data and analytics (with consent)
  • IP address (anonymized)

5. How We Use Your Data

  • Provide and improve our services
  • Process your inquiries and support requests
  • Send service updates and marketing (with consent)
  • Analyze usage to improve user experience
  • Prevent fraud and ensure security

6. Legal Basis for Processing

  • Consent: Marketing and non-essential cookies
  • Contract: Providing our services
  • Legitimate Interests: Service improvement and security
  • Legal Obligation: Compliance with UK/Irish law

7. How to Complain

You can lodge a complaint with:

UK - ICO: ico.org.uk/make-a-complaint | Phone: 0303 123 1113
Ireland - DPC: dataprotection.ie | Phone: +353 (0)761 104 800

We do not sell your personal data. For full details, see sections above or contact us at hello@l4labs.com